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National CIM Mananger - Shanghai, Shanghai, CN - Socomec

Publiée le: 2/26/2018

Résumé de l'offre

Description de l'offre

Advert reference :  H-SCN-2017-747

Socomec is looking for a National Operation Manager for UPS Department in Shanghai.

The main responsibilities are:

1. CIM Operation

  • Implement Socomec service through CIM operational tools and processes.
  • Planning for site visit (commissioning, Preventive Maintenance and troubleshooting).
  • Deploy internal processes through corporate applications.
  • Allocate CIM resources (labor and cost) according to projects’ level of emergency.
  • Control quality of service delivered to customers.

2. Team Management

  • Performance appraisal for team members.
  • Develop technical and behavioral skills of his team.
  • Supervision of commissioning and troubleshooting activities.
  • Get personally involved into the commissioning and troubleshooting of important projects.
  • Diagnose complex situations. Ensure to use right resources.
  • Provide feed-back on serial problems to Technical Operational Support (TOS).
  • Supervise Customer Service Hotline.
  • To develop technical skills of the team using Skill Set Matrix, by means of training, following up and monitoring.


Profil requis

The main requirments are:

  • Experience in the UPS industry specifically.
  • Strong UPS background.
  • Good interpersonal and communication skills, a good team player.
  • OK for frequent business trip.